Last updated: September 2026
These Terms & Conditions govern your use of the Urban Jula website (the "Site") and any purchase you make through it. Urban Jula is a brand of Minimal Stroke ("we", "us", "our"). By browsing the Site or placing an order, you agree to these terms.
Every swing on this Site is handcrafted to order — nothing is mass-produced or held as ready stock. Product photos, dimensions and colours are as accurate as we can make them, but handcrafted materials (wood grain, wicker weave, rope, fabric) vary piece to piece; small natural variation is not a defect.
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Full payment is collected upfront at checkout via our payment partner, Razorpay, before production begins. We do not store your card, UPI or banking details on our own servers — payment is processed directly by Razorpay under its own security and compliance standards.
Because each swing is built after your order is placed, delivery timelines are longer than an off-the-shelf purchase. See our Shipping Policy for current production and delivery timelines.
See our Refund & Cancellation Policy for the terms that apply once an order is placed.
Orders placed by an authorised dealer using a dealership discount code are final at the point of placement and are not eligible for cancellation or refund through this platform, reflecting the wholesale terms agreed with that dealer.
All designs, photography, text and branding on this Site belong to Minimal Stroke / Urban Jula unless otherwise credited, and may not be reproduced commercially without our written permission.
Installation is not included with delivery and is not a service Urban Jula provides. Every swing ships with rated hanging hardware, a fitting guide, and a dedicated installation guide (steps and video) on its product page. You are responsible for arranging installation — by yourself, or via your own contractor — and for verifying that your mounting point is load-rated for the product's stated ceiling load capacity before hanging it.
We take reasonable care in manufacturing and in the accuracy of the hardware and guidance we provide. Urban Jula is not liable for damage arising from installation, since installation is carried out by you or a contractor of your choosing and not by us.
These terms are governed by the laws of India. Any dispute arising from your use of the Site or a purchase will be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra.
Questions about these terms can be sent to info@urbanjula.com or +91-83299-04465.