Last updated: September 2026
Every Urban Jula swing is handcrafted after your order is placed — we don't hold finished stock. Our standard production lead time is 15 business days from order confirmation, before your swing is dispatched. A specific delivery date, once confirmed, is shown on your order and can be checked any time at /track using your order number and phone number.
Delivery is calculated separately from the product price, based on your pincode and the product's weight, and is shown before you pay at checkout. Every swing ships with rated hanging hardware and a fitting guide.
Installation is not included and is not a service we provide. Each product page has a dedicated installation guide with step-by-step instructions and video walkthroughs to help you or your own contractor install it safely — always confirm your mounting point can support the product's stated ceiling load capacity before hanging it.
We currently deliver across Tier 1 and Tier 2 cities in India, with showrooms in Pune, Indore and Raipur. If you're unsure whether we service your pincode, contact us before ordering and we'll confirm.
Once your order is confirmed, you can check its status any time at /track with your order number and the phone number used at checkout.
Handcrafted production can occasionally run past the standard lead time — for material availability, customisation complexity, or logistics disruptions. We'll contact you directly if your order is going to take meaningfully longer than the standard timeline.
For any delivery question, reach us at info@urbanjula.com or +91-83299-04465.